Shipping policy

Shipping Policy

Last updated: [6/13/2026]

At Modern Muse Company, we are committed to delivering your order quickly, safely, and efficiently.

Shipping Locations

We currently ship across the United Arab Emirates (UAE)

For international shipping inquiries, please contact our customer support team before placing your order. We will be happy to assist you with shipping options, delivery estimates, and applicable rates for your destination.

Contact Us:
Email: info@modernmusecompany.com

Processing Time

All orders are processed promptly to ensure fast delivery.

Orders within the UAE take 3 to 7 business days to process.
Orders within the UAE are processed the next day for express delivery.

Delivery Time

UAE (Domestic Shipping):

Enjoy our Next-Day Delivery Service across the UAE. Orders are carefully processed and dispatched promptly to ensure your purchase arrives on the following business day.

Order Tracking

Once your order has been shipped, you will receive a tracking number via Email or WhatsApp, allowing you to monitor your shipment in real-time.

Customs, Duties & Taxes

For orders shipped outside the UAE:

Customs duties, taxes, and import fees are the responsibility of the customer
These charges are determined by your local customs authority and are not controlled by Modern Muse Company

Shipping Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

Customs clearance procedures
High demand periods
Unforeseen courier issues

We appreciate your patience and understanding in such cases.

Incorrect Address & Failed Delivery

Please ensure that your shipping details are correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer
If a package is returned due to failed delivery, additional shipping fees may apply for re-delivery

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately.

We will review each case and offer a suitable solution.

📩 Contact Us

For any shipping-related questions or concerns, please contact us at:

Email: info@modernmusecompany.com

Thank you for shopping with Modern Muse Company.